Terms of Use · Draft under review
Terms of Use
Welcome to the M.A. Health website. These Terms of Use ("Terms") govern your use of the website operated by M.A. Health. By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About the website
The M.A. Health website provides information about M.A. Health, its initiatives, programs, community outreach, and related activities. The website also provides interactive experiences through Hope in Plain Sight, including opportunities to receive messages of encouragement, write a message or letter to someone, share your story, learn how to recognize when someone may be struggling, and access mental-health and suicide-prevention information and resources. These services are intended to encourage connection, awareness, education, and support.
2. Not a substitute for professional help
The information and experiences provided through this website are intended for general educational and supportive purposes only. M.A. Health is not a mental-health treatment provider, and the website does not provide therapy, counseling, diagnosis, medical advice, or other professional mental-health services. Information provided through Hope in Plain Sight should not be considered a substitute for professional mental-health care or emergency assistance. If you or someone else is experiencing an immediate emergency or is in immediate danger, seek appropriate emergency assistance.
3. Use of the website
You agree to use this website responsibly and only for lawful purposes. You may not use the website to: harass, threaten, or harm another person; submit content intended to abuse, intimidate, or target another person; impersonate another person; submit false information for the purpose of misleading others; attempt to interfere with the operation or security of the website; introduce malicious software or other harmful material; or use the website in a manner that violates applicable laws or regulations. M.A. Health reserves the right to restrict or terminate access to website features when we believe these Terms have been violated.
4. Stories, messages, and other user submissions
Hope in Plain Sight allows visitors to voluntarily submit stories, messages, letters, and other content. You are responsible for the content you submit. By submitting content, you agree that: you have the right to submit the content; your submission does not knowingly violate another person's rights; you will not intentionally submit content that is abusive, threatening, defamatory, or unlawful; and you will avoid including unnecessary private or identifying information about another person. M.A. Health does not guarantee that any submitted content will be published.
5. Review and moderation of submissions
M.A. Health reserves the right to review, edit, decline, remove, or refrain from publishing any submission. Submissions may be edited for length, clarity, privacy, safety, appropriateness, or alignment with the purpose of Hope in Plain Sight. M.A. Health may remove previously published content if circumstances change or if we determine that removal is appropriate.
6. Stories shared on Hope in Plain Sight
If you voluntarily give M.A. Health permission to publish your story, you understand that the story may be made publicly available on the Hope in Plain Sight website. You may choose to share your story anonymously or with your name, as offered through the submission process. Even when a story is submitted anonymously, you should avoid including information that could unnecessarily identify you or another individual.
7. Messages sent to other people
Hope in Plain Sight may allow you to write a message and request that it be delivered to another person's email address. You agree to provide only email addresses that you have a legitimate reason to use for this purpose. You may not use this feature to send threatening, harassing, or abusive messages, spam, unwanted promotional messages, or content intended to deceive or harm another person. M.A. Health reserves the right to limit or suspend this feature if it is misused.
8. Intellectual property
Unless otherwise stated, the content on this website — including text, graphics, logos, photographs, designs, and other materials — is owned by or used by permission of M.A. Health and is protected by applicable intellectual-property laws. You may view and share links to our website for personal, non-commercial purposes. You may not reproduce, modify, distribute, sell, or commercially use M.A. Health's materials without prior written permission.
9. User-submitted content
By submitting a story or other content for potential publication, you grant M.A. Health the permission necessary to review, edit, reproduce, display, and publish that content for the purposes of Hope in Plain Sight, subject to the permissions you provide during the submission process. M.A. Health does not claim ownership of your personal experiences simply because you share them with us. You remain responsible for the content you submit.
10. Third-party links and services
The M.A. Health website may contain links to third-party websites and services, including resources, social-media platforms, donation services, and other external websites. M.A. Health does not control or guarantee the content, availability, privacy practices, or security of third-party websites. Your use of third-party websites is governed by their own terms and policies.
11. Donations
The website may provide links to third-party services such as Cash App, Venmo, and Zelle for individuals who wish to support M.A. Health. Any transaction made through a third-party payment service is subject to that service's terms and policies.
12. Website availability
We make reasonable efforts to maintain the website and its features, but we do not guarantee that the website will always be available, that it will operate without interruption, that all content will always be current or error-free, or that all website features will always function properly. M.A. Health may modify, suspend, or discontinue any portion of the website or its features at any time.
13. Disclaimer
The website and its content are provided for general informational, educational, and supportive purposes. To the extent permitted by law, M.A. Health makes no warranties regarding the completeness, accuracy, reliability, or availability of the website or its content. Use of the website is at your own discretion and risk.
14. Limitation of liability
To the extent permitted by applicable law, M.A. Health and its directors, officers, employees, volunteers, and representatives will not be liable for damages arising from your use of, or inability to use, the website or its content. Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by law.
15. Governing law
These Terms will be governed by the laws applicable in the state in which M.A. Health is organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. Contact us
If you have questions about these Terms of Use, please contact M.A. Health through the Contact page.